cancelation policy 

Please give as much notice as possible when canceling or rescheduling an appointment so that there is an opportunity to fill the open spot.  

Canceling the DAY PRIOR to an appointment, regardless of time, will result in a fee of $27.5 or 50% of the service fee, whichever amount is greater.  

Canceling the DAY OF an appointment or not showing up for an appointment will result in a fee of 100% of the service cost.

Cancelation fees will be charged to the credit card on file. If the charge is declined, the fee will be applied to your next appointment.

Carolinas Electrolysis reserves the right to deny appointment requests from clients with frequent cancellations or unpaid cancelation fees.

As a courtesy, appointment reminders are sent via email and text. Confirming your appointment when receiving the reminder is greatly appreciated!  

Please note the following:

1. Double check the reminder for your appointment details. It is your responsibility to arrive at the correct time.

2. Failure to confirm an appointment does not constitute cancelation of the appointment and fees will apply.  

3. If you receive a reminder for an appointment that you thought was previously canceled it is your responsibility to contact Carolinas Electrolysis to cancel the appointment. Failure to do so will result in a cancellation fee.